Terms of Service

1. Introduction

Welcome to Mdluli Digital Hub. These Terms of Service (“Terms”) govern your use of our website development, graphic services, and IT consultancy services. By using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Definitions

  • Client: The individual or entity requesting services from Mdluli Digital Hub.
  • Services: The website development, graphic design, IT consultancy, and other related services provided by Mdluli Digital Hub.
  • Deliverables: The final output or products provided to the Client as a result of our services.
  • Hosting: The service of providing storage space and access for websites.
  • Deposit: An upfront payment of 50% of the total project cost required before work begins.
  • Due Date: The specified date when payment for services or hosting is required.

3. Services

3.1 Website Development

Mdluli Digital Hub offers custom website development services. Our deliverables include website design, development, and deployment as per the agreed project scope.

3.2 Graphic Services

We provide a range of graphic design services, including but not limited to logos, brochures, business cards, and social media graphics.

3.3 IT Consultancy

Our IT consultancy services include advising on IT strategy, system implementation, and other technology-related solutions.

4. Payment Terms

4.1 Deposits

A non-refundable deposit of 50% of the total project cost is required before the commencement of any work. This deposit ensures that resources are allocated to your project. Exceptions to this requirement may be made at our discretion.

4.2 Invoices and Payment

Invoices will be issued as per the agreed project milestones or completion of services. Payment is due within 15 days of the invoice date unless otherwise specified.

4.3 Late Payments

If payment for hosting services is not received by the Due Date, the website will be suspended 24 hours after the Due Date. If payment is not received within 5 days of the Due Date, we will delete the website data to free up our server space. Reinstatement of services after suspension or deletion may incur additional charges.

5. Service Suspension and Termination

5.1 Suspension

We reserve the right to suspend any services if payment is overdue by 24 hours. During the suspension period, the website and any related services will be inaccessible.

5.2 Termination

If payment is not received within 5 days of the Due Date, we will permanently delete all website data. Termination of services may also occur if there is a breach of these Terms by the Client.

6. Client Responsibilities

  • Content and Materials: The Client is responsible for providing all necessary content and materials required for the completion of the project.
  • Approvals: The Client must provide timely feedback and approvals to ensure the project progresses as scheduled.

7. Intellectual Property

7.1 Ownership

Upon full payment of the project, the Client will own the rights to the final deliverables. Mdluli Digital Hub retains the right to display the work in our portfolio and for promotional purposes.

7.2 Third-Party Materials

Any third-party materials used in the project will remain the property of their respective owners and will be subject to their licensing terms.

8. Confidentiality

Both parties agree to keep confidential any proprietary information received from the other party during the course of the project.

9. Limitation of Liability

Mdluli Digital Hub will not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services. Our total liability under these Terms will not exceed the amount paid by the Client for the services in question.

10. Amendments

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Mdluli Digital Hub operates. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Mdluli Digital Hub
Email: [email protected]

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.